PRIVACY POLICY

Privacy Policy for services

This privacy policy is given by CRM-service (CRM-service Oy), a Finnish limited company with the Business ID 2132453-0 (later as “CRM-service”, “we”, “our”, “us”, “Company”). The policy applies also to all our subsidiaries.

This policy describes how we process our customers’ personal data.

We seek to ensure that your personal data remains private. Any data that we collect is only used for the purposes that are explained in this policy, in the service-specific terms or notices, and in the license terms and the agreements between you and us.

Depending on which CRM-service services and software you use and on your other interactions with us, some sections of this privacy policy may not apply to you or may apply to you only partly.

Information collected

When you request additional information or register on CRM-service’s website, the Company will ask you to provide basic contact information.

When you purchase CRM-service’s applications or services (the “Services”), the Company will ask you to provide billing information.

CRM-service uses common Internet technologies, such as cookies and Web beacons, to keep track of the interactions with the Company’s websites and emails.

Use of information

  • CRM-service uses the collected information to provide you with the services you request.
  • CRM-service may use collected information to provide you with additional information about the Company’s Services, partners, promotions, and events.
  • CRM-service may use collected information to improve the Company’s websites and Services.
  • CRM-service does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes. CRM-service may share information collected with other companies that work on CRM-service’s behalf.

Customer data

Customers of CRM-service may electronically submit data or information to the Company’s services (“Customer Data”).

CRM-service will not review, share, distribute, or reference any such Customer Data except as provided in the CRM-service Delivery Agreement, or as may be required by law. In accordance with the CRM-service Delivery Agreement, CRM-service may access Customer Data only for the purposes of providing the services, preventing or addressing service or technical problems, at the Customer’s request in connection with customer support matters, or as may be required by law.

The data is located in Finland in two separate data centers, unless the Partner level is Hosting Partner.

Communication preferences

Every marketing email from CRM-service contains instructions on how to opt out of receiving further marketing emails from the Company. You may manage your receipt of marketing and non-transactional communications by clicking on the “Unsubscribe” link located on the bottom of the Company’s marketing emails.

Contact us

Please contact us by writing to us at: info@crm-service.fi or CRM-service Oy, Lutakonaukio 1, 40100 Jyväskylä, FINLAND.