Security

CRM-service Oy recognizes that the confidentiality, availability and integrity of our customers’ information are vital to their business operations. We use a multi-level security approach to protect key information, constantly monitoring and improving our application, systems and processes to meet the growing demands and challenges of security. We promise a high availability with as high security for our services.

Physical and System Security

The CRM-service data is always physically located in top-tier data centers in Finland, in which the data is protected against both the actions of man and threats of nature.

The security of the system and services are ensured "from head to toe", including firewalls, IAM and so on. All data is backed up daily to another data center premise and kept safe for 30 days. The data is transmitted across encrypted links.

The GDPR

We have started the preparations for the EU General Data Protection Regulation (GDPR, will apply from 25 May 2018) well in advance, and we help our customers to do the same.

As the GDPR stipulates, CRM-service Oy and the customer must agree on a Data Processing Agreement, which specifies e.g. who is responsible for different kinds of data processed in the CRM-service and the defined model of the support service. Other important matters are, among others, the customers' responsibility for documentation, transfer of personal data and right to be forgotten.

Other features that might interest you

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Customer Management

Tools for efficient and fun customer management. Imagine the new possibilities having all the data managed in one system.

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Scalability

CRM-service can be used from enterprise level companies to small businesses. You can manage millions of data records with a lightning-fast performance.

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GDPR Compliance

The CRM-service system is 100% compliant with the EU General Data Protection Regulation.